It’s easy to get caught up in the retail hamster wheel and quickly churn through customers in order to improve efficiency. But increased efficiency often limits a thorough experience — and this poses a problem that needs immediate attention!
Session Learning Objectives:
1.) Attendees will strategically activate a teacher’s mindset to improve customer rapport, increase UPTs, and ramp up average ticket dollars.
2.) Attendees will create a solid plan for how to serve customers’ known and unknown needs more thoroughly and efficiently.
3.) Attendees will be able to better identify what truly drives customers into the store, then leverage these motivators to deepen the customer’s experience and increase loyalty.
