Exhibitor Move-In Bulletin

CLICK HERE TO VIEW THE SWITCHBACK PROGRAM SCHEDULE

MOVE-IN HOURS:

 Tuesday, June 16                 12:00PM – 8:00PM (All booths)
 Wednesday, June 17           7:00AM – 9:00AM (All booths)

Please review the Shipping, Move-in & Move-out Information page in the Exhibitor Resource Center for more information.

REGISTRATION HOURS
Tuesday, June 16                       10:00 AM – 7:00 PM
Wednesday, June 17                 7:00 AM – 6:00 PM
Thursday, June 18                      8:00 AM – 2:00 PM

CLICK HERE TO REGISTER FOR BADGES

IF YOU HAVE QUESTIONS REGARDING REGISTRATION, PLEASE EMAIL [email protected]

EXHIBIT HALL HOURS
Wednesday, June 17                10:00AM – 6:00PM
Thursday, June 18                      9:00AM – 4:00PM*

*No exhibit can be removed in whole or in part prior to the close of the show at 4:00pm on Wednesday, June 18th.

Exhibit Hall Access: Badged Exhibitors may access the exhibit hall at 7:00 AM on Tuesday and Wednesday to prep for opening. PLEASE NOTE: Attendees are not allowed to enter the exhibit hall until the exhibit floor opens each day – Do not schedule meetings with attendees at your booth prior to the exhibit hall opening as Security will not allow them into the hall.

Children under the age of 18 are NOT allowed on the expo floor at Switchback during move-in, and move-out. There will be no exceptions! In service of making the Event as inclusive as possible, provided appropriate precautions are taken, minors may be registered to attend by the adult who will be responsible for them. *No one under the age of 18 will be permitted to register themselves, and individuals under the age of 21 will only be granted limited Event access*. Diversified’s policies regarding allowable attendees and allowable behavior will be strictly enforced. All participants regardless of their age or their role (support providers who are not members of the industry are welcome) must be registered without exception and that registration badge shall be displayed upon request. Diversified may require a photo id and/or proof of employment (i.e. business card, company ID card, verification of employment on company letterhead etc.) in order to confirm registrants’ identity and age prior to admission or during the Switchback event.

Badges are required by everyone, including infants & children.

Badges may not be used by more than one person.

Exhibitors are permitted to conduct business only within their booth space. Selling, distribution of materials, or promoting outside your exhibit booth space is strictly prohibited. Promotion of other events is not allowed.

QUESTIONS? Feel free to contact our Customer Service Team at [email protected] or via phone at (207) 842.5504.

LEAD RETRIEVAL

Maximize the return on your trade show investment and order the XPress Connect App from Convention Data Services, the

official lead retrieval provider. The XPress Connect App for your phone or tablet is the all-in-one solution for exhibitor lead

management, enabling you to capture and qualify valuable sales leads by scanning the QR codes on everyone’s badges. CLICK HERE – TO PLACE YOUR ORDER.

Already ordered the Xpress Connect Lead Retrieval App? Be sure to watch our quick How-To video on how to install and use the app below.

PLEASE NOTE: If you will not be onsite at Switchback, please be sure to pass these instructions along to your exhibitor reps.

Questions about Lead Retrieval? Contact Convention Data Services (CDS) at 1-800-746-9734.

The Exhibitor Service Desks, located in Exhibit Hall H, will provide you with information and assistance on the following:

Freeman – Furniture, Cleaning, Labor, Shipping, Rigging
Ernest N. Morial Convention Center Exhibitor Services – Electrical, Telephone, Internet, Security, Audio Visual equipment, Lighting
XPress Leads/CDS – Lead retrieval/badge scanning equipment

During move-in it is important that crates & containers be removed from the floor and placed in storage as soon as they are empty. All empty crates/containers should be closed securely with an “EMPTY” tag containing your booth number and company name affixed. “EMPTY” tags may be obtained at the Freeman Exhibitor Service Desk at any time. Open or untagged items will not be removed from the floor and will clutter the aisle and your booth. An “EMPTY” tag attached to your empty crates & containers will expedite their removal from storage and return to you at the close of the show.

Complimentary Wireless Internet will be available throughout our contracted space (meeting rooms, offices, exhibit hall, and Registration).

Network name: Switchback
Network password: switchbackspring26

Business Center operated by The UPS Store in the Ernest N. Morial Convention Center

T: 504-670-8941

Location: Lobby F

Hours of Operation:
Monday through Friday       7:00AM – 4:00PM

Services: A wide range of supplies and services including shipping, high volume copying, faxing, badge chains, etc., are available.

CLICK HERE – FOR THE FULL ‘SECURITY & SAFETY’ INFORMATION FROM THE EXHIBITOR RESOURCE CENTER

Security
Please take every precaution to guard your merchandise and property from theft. Watch and take care of any personal possessions and never leave your booth unattended. At the end of each day, lock away or remove anything of value from their booth. Exhibitors may hire a private security guard by contacting the Ernest N. Morial Convention Center at 504-582-3000.

Surveillance
Any thefts or suspicious activity should be immediately reported to the Gaylord Opryland Security at 615-458-5555.

Lost and Found
To turn in or claim a lost item, please go to Registration and speak with Switchback Event Management staff.

Additional Emergency Phone Numbers:

Nearby Pharmacies, Urgent Care, & Hospitals:

Download the event app to start building your schedule and setting meetings. You should have received an app invite email from [email protected], sent to the same email you registered for Switchback with.